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At Creations By Cloud Nine, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from our online shop.
1. Information We Collect:
When you visit our website or place an order, we may collect certain information, including:
– Personal identification information (such as name, email address, and phone number) when you place an order or subscribe to our newsletter.
– Non-personal information, such as browser type, device information, and website usage data collected through cookies and similar technologies.
2. How We Use Your Information:
We use your personal information for the following purposes:
– To process and fulfill your orders.
– To send you order notifications and updates.
– To respond to your inquiries and provide customer support.
– To improve our website and enhance your shopping experience.
– To send you promotional offers, newsletters, and marketing communications (only if you have opted-in to receive such communications).
3. Cookies and Similar Technologies:
Our website uses cookies and similar technologies to enhance user experience and collect non-personal information about website usage. Cookies are small data files stored on your device that help us remember your preferences, track website traffic, and optimize site performance. You can control or disable cookies through your browser settings, but please note that certain features of the website may not function properly if cookies are disabled.
4. Data Security:
We take data security seriously and implement industry-standard measures to protect your personal information. However, please be aware that no method of online data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Sharing Your Information:
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in website operations, order fulfillment, and customer support. These providers are bound by confidentiality agreements and are only permitted to use your information to perform specific tasks on our behalf.
6. Third-Party Links:
Our website may contain links to third-party websites. Please note that we have no control over the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Consent:
By using our website and providing your information, you consent to the collection, use, and sharing of your data as described in this policy.
8. Updates to the Policy:
We may update this policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post any updates on this page, and the revised policy will be effective immediately upon posting.
If you have any questions or concerns regarding our Cookies and Privacy Policy, please contact us at hello@creationsbycloudnine.co.uk). Thank you for entrusting us with your personal information, and we appreciate your support in creating a safe and enjoyable experience for our customers.